PRE-AUTHORIZATION AT CHECK-IN:

A pre-authorization is a temporary hold of a specific amount of your available credit limit balance placed on your credit/debit card for the full amount of your intended stay, plus tax. All credit/debit cards are pre-authorized at check-in. Pre-authorization is not a charge to your account, it is a hold on those funds. Once your actual charge is posted at check-out it can take anywhere from 24 hours to 30 days for the original pre-authorization to be removed by your bank. Generally, most banks release the hold within 3-5 days. It is your responsibility to be aware of how your bank handles all of your transactions, including pre-authorizations. We are unable to remove pre-authorizations directly through our hotel.

GUEST REGISTRATION:

We require valid contact information from the guest making the reservations including first and last name, address, phone number, and signature. The names of all guests occupying the room must be registered.

CHECK-OUT TIME:

Room rental period expires at 12:00 Noon. Additional day charge, plus tax may apply for late checkout.

CHECK-OUT PROCEDURE:

Check-out time is 12 Noon. Please check-out with Front Desk so that housekeeping may begin cleaning your room as soon as possible. If you require a later check-out, please contact Front Desk prior to the day of your departure and we will do our best to accommodate your request. A charge may apply for late check-out.

EARLY DEPARTURE:

Guests who check out prior to their scheduled departure date are subject to an early departure fee of one night, plus tax.

SPECIAL REQUESTS:

We will make every effort to honor special requests such as a specific floor or room number, adjoining rooms, roll-away beds, prayer carpets etc. upon your arrival. All special requests are noted on reservations and we will do our best to accommodate. However, the availability of these items cannot be guaranteed in advance.

PAYMENT:

All reservations and registration must be guaranteed with a valid major credit card. We accept Visa and Master Card. Credit cards must be signed. Cash payment is welcomed with a signed and pre-authorized credit card. All guests are required to present a valid major credit card and government issued photo identification even if guests are planning on paying in cash upon check-out. Checks and foreign currency not accepted.

CHECKS AND CHECK CASHING:

We do not accept checks. We do not provide check cashing services.

DEPOSITS AND GUARANTEES:

There is no deposit required to make an individual room reservation. However, a major credit card is required at the time of booking to guarantee the room and secure the reservation period.

RESERVATION AND PAYMENT FOR GUESTS BY PRIVATE THIRD PARTIES OR CORPORATE:

Generally, third party payment is not permitted. In the case of paying for a family member if you will not be physically present at the hotel, we require prior completion and approval of a Credit Card Authorization form including a copy of your driver's license and the front and back of your signed credit card. You will be responsible for any and all damages and loss. We reserve the right to refuse reservation at any time for any reason.

GIFT CERTIFICATES & PREPAID BOOKINGS:

Please contact Partotel directly to purchase or redeem gift certificates.

RATES:

All rates are quoted in United States currency or local currency, plus tax but payable at Local Currency as per the rate of conversion fixed by the Bank. Rates may increase without notice. Rates as advertised on Partotel website or any other website or promotional material are subject to change at any time and may increase or decrease at the hotel's discretion and are subject to availability.

CANCELLATION:

Partotel is not responsible for weather conditions, personal emergencies, or schedule changes. Reservations must be cancelled forty-eight (48 hours) hotel time, prior to your arrival date, in order to avoid a one (1) night full room cancellation fee. If reservations are cancelled less than 48 hours before the arrival date, your credit card may be charged the full room charge plus taxes. If you are staying more than one (1) night, only the first night and taxes will be charged. If you cancel any reservation, you must obtain and save the cancellation number for your records.

NO SHOW CHARGES:

Failure to check in on the scheduled arrival date for a reservation guaranteed with a credit card will result in a No-Show fee being charged to your credit card. You will only be charged the first night, one (1) night's full room rate plus taxes and the balance of the reservation will be cancelled.

GROUP RESERVATIONS:

Large group/Block reservations must be cancelled Four (4) weeks prior to arrival date. Reservations cancelled after that date may be charged one (1) full room charge plus tax for each room reserved and the balance of their reservations cancelled.

HOUSE RULES:

Groups, School groups, sports/ski teams, weddings, special events, etc. Please contact hotel directly for current House Rules. Schools, sport teams are directed to also review their specific school or sport organization Code of Conduct.

CHILDREN:

Well behaved children of all ages are welcomed. Children aged 12 and under stay for free when sharing a room with one or more paying adult(s), using existing bedding. As the parents, guardians, or chaperones of children you are personally and legally responsible for and must supervise them at all times. For safety reasons, please do not leave children unattended in guest rooms or allow them to roam the hotel property unsupervised. Children under the age of 13 are not allowed in the hot tub area without being accompanied and supervised by their parent/guardian/chaperone.

ADDITIONAL BEDDING:

A limited number of rollaway beds and baby cribs are available upon request. Availability is on a first-come, first-served basis only. The charge shall be notified by Front Office. Maximum capacity of baby crib or rollaway is one (1) per room. For safety, pillows are not provided for cribs.

MAXIMUM OCCUPANCY:

Room occupancy requirements are based on fire code/fire safety restrictions. If you exceed the maximum number of guests allowed, you will be asked to rent another guestroom for proper accommodations or vacate the hotel.